Why do We collect and use personal information?
In order to:
administer your account(s) with Us
process orders or applications submitted by you
customise the service We provide to you
administrate or otherwise carry out Our obligations in relation to any agreement you have with Us
verify your identity
anticipate and resolve problems with any services supplied to you
send you information about additional services or updates to your existing service
We need to collect and process contact information about you. In case you ever lose or forget your password, We may also ask you to provide the answer to a question, which only you would know, such as your mother's maiden name. We may ask you for this information through Our Site, or via one of Our customer service staff.
Although We do not make it compulsory for you to give Us every item of information we ask for, the more information you volunteer and the more accurate it is, the better We can tailor Our services to you.
If you choose to take part in any of Our surveys or competitions We may sometimes collect additional information from you. We will use this to contact the winners of competitions and to help Us plan other promotional campaigns.
Some Beonscreen services are offered in conjunction with other companies and they may need to see personal information from you too. Whenever this occurs, We will tell you when you first go to use that service. Please note that certain services may be unavailable if you do not disclose the personal information you are asked for.
Log files/IP addresses
When you visit Our site, We automatically log your IP address. This is the unique address that identifies your computer on the Internet and which is automatically recognised by Our web server. We use IP addresses to help Us administer the Site and to collect data for broad research use. Where possible We link IP addresses to personally identifiable information that helps Us evaluate how We might be able to improve Our service.
We may automatically collect non-personal information about you such as the type of Internet browsers you use, or the site from which you linked to our Sites. You cannot be identified from this information and it is only used to assist Us in providing an effective service on Our Sites. We may from time to time supply the owners or operators of third party web sites that are linked to Our Sites, with information relating to the number of users linking to Our Sites from their sites. You cannot be identified from this information.
Information placed on your computer
We may store some information (commonly known as a "cookie") on your computer when you look at Our Sites. This information facilitates your use of Our Sites and helps us to provide you with the best level of service. For example, cookies can ensure that you do not need to re-enter your details every time you visit Our Sites and can help Us to show you advertisements and general content that is relevant to your interests.
If you wish, you can erase or block cookies from your computer. Your browser help section or manual should tell you how to do this, however, certain Beonscreen.com services may not work if you set your browser to not accept cookies.
Improving our service
Staff from Beonscreen, or from Our agents, may contact you from time to time by post, email or by telephone in order to get your views and comments on the service We provide to you.
Disclosing your information to others
Other than the disclosures referred to in this policy: (i) We will not disclose any personal information without your permission unless We are legally entitled or obliged to do so (for example, if required to do so by court order or for the purposes of prevention of fraud or other crime); and/or (ii) in the event that We undergo re-organisation or are sold to a third party, in which case you agree that any personal information We hold about you may be transferred to that re-organised entity or third party; and/or (iii) We allow carefully selected television production companies/journalists to make direct contact with you about forthcoming shows/articles that they require participants for.
Information about products and services
Your personal preferences control whether We or another third party may use your personal details to send you details of additional products and services. If at any time you wish to change your preferences in order to receive (or not to receive) such information, you can easily do this by editing your preferences in your private admin area.
Keeping Our records accurate
We aim to keep Our information about you as accurate as possible. If you would like to review or change the details you have supplied Us, you may do so at any time by editing your profile in your private admin area.
We have done Our utmost to implement the latest technology and policies to safeguard your privacy from unauthorised access and improper use, and will continue to update these measures as new technology becomes available.
Third party sites
We cannot be responsible for the privacy policies and practices of other web sites even if you access them using links from Our Sites. Therefore we recommend you check the policy of each site you visit. In addition, if you linked to any of Our Sites from a third party web site, We cannot be responsible for the privacy policies and practices of the owners or operators of that third party site. Again We recommend you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.