How to Complain Effectively

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Are you good at complaining when organisations try to get the better of you?
Consumers can be caught up in situations not of their own making.

You may have been wronged by the state, a utility, or by a retailer you have purchased a service from.

We are looking for people who have gone that extra mile to seek a resolution and/or gain compensation.

Customer care is more important than ever nowadays.

But when services do not come up to acceptable standards, some organisations still ride roughshod over the individual consumer where they can.

And many consumers are too timid to seek redress.

But we want to speak to people who have fought back to get a fair deal.

Contact us if you have a story to tell or useful advice for a national TV audience.